Legal & Policies
Our commitments to your privacy, data protection, and an accessible experience for all users.
B&W INFRA Services Ltd (Company No. 17049173) is a specialist Mechanical & Electrical consultancy registered in England and Wales. Our registered address is York Lodge, Fold Hill, Friskney, Boston, Lincolnshire, PE22 8RG. We are the data controller for personal information collected via this website. Contact us at: enquiries@bwinfra.co.uk | 07718 194519
We collect personal information only when you voluntarily submit our contact/consultation form. This includes: • Full name • Company name • Email address • Project type and details We do not collect sensitive personal data. We do not use tracking pixels, advertising networks, or third-party analytics beyond what is stated in our Cookies Policy.
We use the information you provide solely to: • Respond to your consultation request • Communicate about potential or ongoing engagements • Comply with our legal obligations We will never sell, rent, or share your personal data with third parties for marketing purposes.
Under UK GDPR, we process your data on the following lawful bases: • Legitimate interests — to respond to your enquiry and manage our business relationship • Contract — where processing is necessary to take steps at your request prior to entering a contract • Legal obligation — where we are required by law to retain or disclose information
We retain enquiry data for up to 24 months unless an ongoing business relationship exists, in which case data is retained for the duration of that relationship and 6 years thereafter (in line with standard contractual limitation periods). You may request deletion at any time.
Under UK GDPR you have the right to: • Access the personal data we hold about you • Rectify inaccurate data • Erase your data ("right to be forgotten") • Restrict or object to processing • Data portability • Lodge a complaint with the ICO (ico.org.uk) To exercise any of these rights, contact us at enquiries@bwinfra.co.uk.
We use Resend (resend.com) to process and deliver consultation form submissions by email. Resend acts as a data processor on our behalf and is bound by appropriate data processing agreements. No form data is stored on their servers beyond message delivery.
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Last updated: March 2026.
Questions?
Contact us at enquiries@bwinfra.co.uk
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